Dogs love the venison. I am going to order more for sure. Packaging, communication and delivery is very good
My dogs love the kangaroo brisket. Will be ordering again.
My two 🐶 🐶 miniature and small medium, had both the venison brisket and kangaroo brisket and they loved them both . Will be ordering both again.
A friend with 2 tiny poodles gifted me a packet of the brisket. I have a greyhound and 2 tiny poodles of my own. Mine all adored the brisket. So, I ordered the “starter package”. Mine loved it but Daphne had just a bit of an upset stomach with the new diet. I phased the roo in gradually, mixing it with chicken breast. All is well now. And we have happily transitioned to a roo mince diet, which while it is meat (and I try to be vegetarian), is better ethically and nutritionally than factory-farmed meat.
I work from home. I brought my order inside within 10 minutes of delivery. My order didn't feel cool enough. I placed my bulk order straight into our freezer. Took out one pack of the venison the night before use. It didn't smell great. This is the first time using venison. When I cooked it for my dog it didn't look fresh and had a smell of chemicals. It could be how venison smells. The diced kangaroo used a few days later did smell better. Yet I didn't feel it was fresh due to the colour. Once we finish our bulk diced kangaroo meat we will revert to using human grade kangaroo meat for our dog from our supermarket. Supermarket meat looks fresher and doesn't look so dark as the delivered kangaroo meat.
Thank you Mary, for taking the time to provide this feedback. Sorry you have had this experience. We would love to look into this further for you and will be in touch.
This is genuinely a piece of roo cut up into squares. You'd almost be forgiven for thinking it is human food.
Thank you for the 5 stars Narelle! We apologise for the road delays you experienced and are so thrilled your gorgeous boys loved their kangaroo!
Unfortunately, the move to frozen deliveries no longer meets our needs so we won't be buying any more.